Role Customer Relationship Officer – Floater
Location Sharjah
Role Purpose Managing products and service function to ensure the delivery of quality service to customers while projecting the warm image of ADIB, maintenance of operational controls and continuous improvement in financial services and operational service efficiency.
Key Accountabilities - Handle inquiries related to deposit accounts.
- Opening and closing of deposit accounts ensuring proper completion of forms, observing KYC policies and CB instructions.
- Handle inquiries related to finance and covered cards, proper maintenance of customer files, prepare finance applications and obtain necessary approvals, input data in the system, ensure proper completion of forms.
- Sell and cross‑sell ADIBs products and promote ADIBs image.
- Management of subordinates, plan their training and appraisal.
- Perform other tasks specifie...