Role: Bilingual Call Center Agent Location: AZCAPOTZALCO- Mexico City, Mexico (ONSITE)Job SummaryThis is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX.TheCustomer Service Representative will be responsible for handling customer inquiries, resolvingissues, providing outstanding customer support, and ensuring customer satisfaction on a day-today basis.Qualifications• High School diploma completed .
• Advanced English level (B2+ and above).
• 1+ years of Customer Service, Tech Support or Sales experience.
• Strong communication and interpersonal skills.
• Problem-solving and conflict resolution skills.
• Attention to detail and ability to multitask effectively.
• Knowledge of CRM systems and tools preferred.
~ Schedule flexibility.