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Customer Relations Officer

COLUMBIA REAL ESTATE PTE. LTD. | singapore, Singapore | Posted June 30, 2026

Position Overview

Duties and responsibilities:
  • Develop and maintain positive relations with tenants via regular and proactive communication.
  • Manage tenants complaints and work to resolve them or provide feedback to Management.
  • Manage and schedule work order requests put in by tenants in a timely manner.
  • Coordinate with contractors for the works.
  • Respond to any emergencies promptly to minimise disruptions to tenant’s business.
  • Analyze current SOPs and make recommendations to the Management to improve operating efficiency.
Requirements:
  • At least a Diploma in hospitality preferred (Certified true copies of certificates must be presented)
  • At least 2 years of experience
  • Demonstrated proficiency with Microsoft Office like Excel and Google suite of products like Google Mail, Sheets and Calendar.
  • Ability to organize and coordinate work efficiently and to set priorities in a demanding wo...

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