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Customer Platforms Engineer

Oxford Nanopore Technologies | Oxford, United Kingdom | Posted June 13, 2026

Position Overview

We are looking for a Cloud Engineer to join our Customer Platforms team. Our team works with stakeholders across the business to deliver reliable, high-quality customer experience from end-to-end, from our corporate website to our critical business systems integration. The role is primarily focused on extending and improving our cloud infrastructure, but has the opportunity to extend into application development work. You will be working closely with a friendly, high-performing, cross-disciplinary team with knowledge and interests across our business and software stack.

Key responsibilities
  • Infrastructure-as-code – working closely with the team to design and implement new features using AWS, terraform and GitLab.
  • Observability and support – performing root-cause analysis of incidents and improving our OpenTelemetry/Grafana observability tools.
  • Security – ensuring security by design, governance and compliance across our applicatio...
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