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Customer Order Management Representative

ICONMA, LLC | United States, United States | Posted June 20, 2026

Position Overview

Our client, a Global Power Technology Leader company, is looking for a Customer Order Management Representative for their Nashville, TN/Hybrid location. Responsibilities:


+ Act as the single-point-of-contact for assigned customer accounts; managing the entire order life cycle to ensure orders are processed on time.

+ Responsible for assigned customer accounts for the entire order life cycle (from new customer set-up, order entry/modification, escalations; responsibilities might include logistics management) to ensure orders are shipped to agreed deadline: Act as the single-point-of-contact to Client customers, parts distribution centers and/or manufacturing plants and cross functional departments to process and fulfil customer orders; providing accurate documentation and continual communication to customer throughout the process.

+ Take ownership of and resolve complex customer inquiries through extensive research, a detailed understanding of Clie...

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