As a Customer Operations Specialist (Trilingual) your responsibilities are:

• Manage and process customer inquiries and requests effectively.


• Handle client files from A-Z.


• Coordinate with internal teams and external stakeholders.


• Provide clear and professional communication in Dutch, French, and English.


• Maintain a high level of customer satisfaction through excellent service delivery.


• Analyze customer feedback and suggest improvements where necessary.

A successful Customer Operations Specialist (Trilingual) should have:

• Fluency in Dutch, French, and English (both written and spoken).


• Strong team-oriented mindset.


• Experience with admin work + client contact.


• Attention to detail and ability to work under pressure.


• Proficiency in using customer management systems and tools.


• A proactive and sol...