Enhance software adoption as a Customer Onboarding Consultant with AppDirect in Toronto. Guide new clients through the onboarding process and empower them to succeed on the PartnerStack platform.
In this role, you will coordinate onboarding projects and ensure clients gain maximum value from their software experience. Your skills in project coordination and customer focus will help in training customers, documenting key insights, and making consultative recommendations tailored to their business goals. This is an opportunity to work cross-functionally as a key point of contact for clients.
Key Responsibilities:
• Become an expert on the PartnerStack platform
• Coordinate customer onboarding projects effectively
• Train customers on platform features and capabilities
• Document key decisions for future guidance
• Conduct discovery sessions to understand customer needs
Requirements:
• Experience in customer experience or project coordination
• Strong communi...