← Back to Jobs
HKT | Hong Kong, Hong Kong | Posted June 23, 2026
Position Overview
Your role
Answering incoming calls and WhatsApp inquiries from customers in a call centre environment and assisting with various requests such as golf bookings, dining reservations, travel recommendations, and mobile servicesEnsuring a pleasant customer experience by providing accurate and timely informationLogging all customer inquiries in the system clearly and concisely and following up on any outstanding issues or inquiries within the agreed-upon timeframesEscalating complex or unresolved issues to team lead or management promptlyAssist in ad-hoc duties assignments when needed To succeed in this role
Energetic, cheerful, and outgoing personalityCan do attitude, proactive and attention to detail with good interpersonal and communications skillsDemonstrated confidence to present ideas to individual or groups effectivelyFluency in Cantonese, English a...