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A career with EROAD offers the unique opportunity to work in a fast‑growing organisation that is at the forefront of intelligent transport solutions – enhancing road safety, improving productivity, and reducing environmental impact.
About the Role: The Customer Marketing Manager is responsible for deepening EROAD’s relationships with its existing New Zealand customer base, driving retention, expansion and advocacy across the full customer lifecycle. The role sits within the NZ marketing team, reporting to the Head of Marketing – New Zealand, and works closely with Customer Success, Sales and Product to deliver programmes that improve customer health, reduce churn and maximise Net Revenue Retention. The role is an individual contributor with significant cross‑functional reach and also carries a global remit for customer marketing frameworks and best practice across New Zealand, Australia, Philippines and North America.