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Customer Interaction Specialist German

Cross Border Talents | Samsun, Turkey | Posted June 07, 2026

Position Overview

The Role:
As a Customer Interaction Specialist, you'll deliver exceptional service experiences to German-speaking clients while working remotely in Turkey.

Your Day-to-Day:

  • Respond to inquiries in German and English.

  • Assist with product use, billing, and troubleshooting.

  • Record detailed case notes.

  • Contribute to customer satisfaction initiatives.

Your Profile:

  • German C2, English C1.

  • Excellent communication and time management.

  • Previous customer service experience is a plus.

Offer:

  • Remote setup in Turkey.

  • Career development path.

  • Performance-based bonuses.


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