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Triton AI Pte Ltd | singapore, Singapore | Posted June 15, 2026
Position Overview
De ion - Salary up to $4,300 with variable bonus
- Working location: Queenstown
- Experience in CRM is a MUST
Responsibilities - Conduct regular checks on dealer showrooms and service centers to ensure compliance with requirements.
- Manage and lead franchise brand ownership benefits programs and CRM activities.
- Manage CRM functions and processes to engage current and future customers.
- Oversee the Customer Feedback Management (CFM) system, ensuring live cases are closely monitored and promptly resolved.
- Acknowledge and address customer complaints/feedback within 24 hours, via phone or written acknowledgment.
- Follow up with low-scoring survey customers, working with stakeholders to resolve concerns.
- Manage the customer database to introduce loyalty programs
- Provide marketing support in terms of administration, customer service, and events
Skill...