Position Overview
**A Snapshot of Your Day**
Join our Customer Fleet Management (CFM) team and become the trusted partner for some of our largest Oil & Gas customers in the Americas. Each day, you’ll work closely with customers to ensure their gas turbine, compressor, and steam turbine fleets are meeting peak reliability and availability goals – two factors that matter most to them. You’ll provide clear, transparent performance reporting, reduce product issues, and spot opportunities to improve uptime. By collaborating with engineering, sales, and product teams, you’ll help optimize systems, resolve urgent challenges, and strengthen long-term customer relationships. Your work will directly shape efficiency, performance, and innovation in the region’s energy landscape.
**How You’ll Make an Impact**
+ Drive and monitor key customers’ satisfaction and fleet performance using Reliability & Availability KPIs.
+ Serve as the escalation point for customer issues, identifying and e...