Our company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly.

David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard Danish, Swedish or Norwegian speaking Customer Experts for their offices in Athens or Thessaloniki.

Position: Customer Expert 

Location: Athen/Thessaloniki, Greece / Remote

Employment type: Full-time

Remuneration: Base salary

DUTIES AND RESPONSIBILITIES:

• Provide customer support via phone, email, and chat channels

• Handle customer inquiries related to products and services in a professional manner

• Investigate customer concerns and identify the root cause of issues

• Resolve complaints efficiently and ensure timely follow-up until resolution