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Customer Experience Specialist

On Side Restoration | Vancouver, Canada | Posted June 04, 2026

Position Overview

šŸ“Location:Ā Any Current Branch LocationšŸ•’Employment Type:Ā Full-Time / PermanentšŸ“…Posting Date:Ā May 19th,

Position Summary


On Side Restoration is looking for Bilingual Customer Experience Specialist (CES) to join our amazing Contact Centre team! This position is remote (home based) from any location that On Side has a branch location in.


The prime mission of the customer experience team is to ensure all customer inquiries are answered in a timely, professional and friendly manner. CES’s ensure positive experiences by offering quality communication and following On Side’s service level agreements.


This posting reflects an existing vacancy


Compensation

  • Salary Range: $42,-$44,

  • Salary based on skills, qualifications and experience

  • Annual Performance Incentive Bonus – Percentage of base salary subject to personal and company performance.
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