Description We are looking for a customer-focused individual to join our team as a Customer Experience Specialist in Palm Desert, California. This Contract to permanent opportunity is well suited for someone who enjoys supporting clients, managing office tasks, and creating a positive experience through clear communication and dependable follow-through. The role combines front-line service with administrative coordination in a fast-paced onsite environment, making it ideal for an organized individual who can balance multiple priorities effectively.

Responsibilities:
• Manage incoming phone calls and route each inquiry to the appropriate contact while maintaining a courteous and attentive tone.
• Provide timely, accurate responses to questions from clients, visitors, and internal staff, ensuring a high level of service at every interaction.
• Perform daily administrative support activities such as scheduling, document organization, record maintenance, and general offic...