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CUSTOMER EXPERIENCE & SALES OPERATION MANAGER

Probe Technical Recruitment | east midlands, United-Kingdom | Posted June 08, 2026

Position Overview

Company

This is your chance to join an excellent business, where changing people’s lives through the products that they design, manufacture and install is a daily occurrence. With 40 years’ experience under their belt, they are a leading provider in the UK, a market leader in Europe and have a presence in many other countries worldwide.

Role Function

The Customer Experience & Sales Operations Manager will take ownership of the end‑to‑end customer experience, from initial enquiry through to order fulfilment and aftercare ensuring that every interaction reflects the commitment to exceptional service. The role sits at the heart of the commercial operations ensuring that every customer touchpoint is efficient and seamless, and their insights drive improvements across operations, service delivery and training.

Hours and Benefits

  • 37.5 hours per week, Monday – Friday (office‑based role)
  • 23 days holiday plus bank holidays
  • Li...

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