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Customer Experience & Process Improvement Specialist

First Abu Dhabi Bank | dubai, United-Arab-Emirates | Posted May 31, 2026

Position Overview

A leading financial institution in Dubai seeks a Customer Support Specialist to support relationship management and enhance customer satisfaction. The role requires at least 3 years of experience in retail banking and strong communication skills. Responsibilities include managing customer inquiries and complaints, coordinating with branches, and improving customer processes. This is an excellent opportunity to grow within a prestigious organization.
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