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Customer Experience Manager: Resolution & Insights

Visa Boards | dubai, United-Arab-Emirates | Posted June 02, 2026

Position Overview

A leading recruitment firm in Dubai is seeking a Manager for Customer Concerns & Resolution. This role focuses on improving customer satisfaction by analyzing complaints and implementing effective solutions. Ideal candidates should have a bachelor’s degree and at least 5 years of experience in customer complaint management. Strong analytical and problem-solving skills are essential. Join a collaborative team and ensure customer expectations are met while contributing to systemic improvements.
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