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Customer Experience & Journey Analyst (9-Month Contract)

Swisslinx AG | zürich, Switzerland | Posted June 18, 2026

Position Overview

Swisslinx AG is seeking a Customer Experience Manager in Zürich to join a dynamic team. The role focuses on improving customer journeys and enhancing operational processes across various touchpoints.

The ideal candidate should have over 5 years of experience in Business Analysis or Project Management within the telecommunications sector, with a strong understanding of Agile methodologies and an excellent stakeholder management skill set.

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