A leading digital finance platform in Singapore seeks an Executive in Customer Experience. In this role, you will be the primary support for clients, ensuring excellent service through onboarding and ongoing support. Responsibilities include responding to inquiries via multiple channels, managing operational tasks, and collaborating with teams to enhance customer satisfaction. Candidates should have 1-2 years of experience in customer service, exemplary communication skills, and the ability to engage with clients empathetically in both English and Chinese.
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