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Customer Experience Executive

William Reed Ltd | Brighton, United Kingdom | Posted June 04, 2026

Position Overview

Description

As Customer Experience Executive, you will contribute to the delivery of consistent and high-quality attendee experiences across international B2B agriculture, food & nutrition conferences and events. In this role, you will contribute to the effective execution of attendee communications, registration processes and event technology. 


You will play a key role in maintaining customer satisfaction, data quality and operational consistency so we can retain attendees, ensuring they return and continue to invest in our events year-on-year. 

What You’ll Be Doing


  • Coordinating the delivery of the end-to-end attendee experience, ensuring a smooth and consistent journey from registration through to post event follow up

  • Delivering attendee communications and event information in a timely, clear and professional manner to facilitate engagement and attendance

  • Managing registration processes, ensuring ...

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