About the Role

As part of the global Customer Experience (CX) group, the CX Design Lead is responsible for shaping and delivering end-to-end customer experiences across ResMed’s product ecosystem.

This role partners across Hardware, Digital, Research, and Omnichannel teams to lead cross-functional collaboration and ensure cohesive, high-quality customer experiences throughout the product lifecycle.

You will play a key role in defining CX strategy, guiding design execution, and enabling capability development across people, processes, and tools- contributing to ResMed’s future product vision.

Key Responsibilities

Product & Experience Leadership