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Customer Experience Advisor

Novuna | Leeds, United Kingdom | Posted June 07, 2026

Position Overview

Do you thrive supporting and helping others? Fancy joining an award-winning customer-obsessed team? Don't want to work weekends…? No problem!

If your answer is 'yes' to all of these, keep reading.

Want to know a little about us?


At Novuna Consumer Finance, we provide fast, flexible finance solutions for some of the UK's biggest retail brands. Whether customers are buying furniture for their new home, an important piece of jewellery, or home electrical goods, we're passionate about delivering phenomenal customer experiences.


We're proud to be a Top 50 Inclusive employer. We're a signatory of the Women in Finance and the Race at Work Charter and we're Disability Confident Committed

What does the role involve?


As a Customer Experience Advisor, you will serve as the primary point of contact for our customers through multiple communication channels, including phone and email. So...

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