About the Company: Teleperformance is a global leader in digital business services and customer experience management, partnering with top global brands to deliver exceptional customer support across industries and languages. About the Role: We are hiring Customer Support Executives - Voice Process. The role involves handling customer queries efficiently while delivering excellent service experience. Responsibilities: Handle customer queries professionally Provide accurate information about products, services, and policies Resolve customer issues ensuring high satisfaction Maintain records of customer interactions in the system Follow SOPs and company guidelines Meet performance metrics such as quality, productivity, and CSAT Escalate complex issues when required Stay updated with product knowledge and process changes Maintain data confidentiality and compliance Collaborate with team members effectively Handle complaints with empathy and problem-solving skills Working Details: 5 days w...