🇬🇧 SearchUKJobs.co.uk

Britain's Premier Job Portal

← Back to Jobs

Customer Excellence & Digital Transformation Partner

F. Hoffmann-La Roche AG | sant cugat del vallès, Spain | Posted June 07, 2026

Position Overview

Role

As a Customer Excellence & Digital Transformation Partner within the Supply Chain team in Spain, you will be at the heart of our evolution. This is not just an order management role; it is also a consultative position designed to bridge the gap between traditional operations and a digital‑first future. You will be responsible for the end‑to‑end “Order to Cash” journey, ensuring every interaction adds value to our clinicians and patients.

Key Challenges & Responsibilities

  • Strategic Order Management: Execute the daily management of customer orders within SAP with precision, acting as the primary point of contact to ensure a seamless experience.
  • Digital Onboarding & Transformation: Drive the continuous development of the customer journey by migrating clients to automated solutions (EDI, Webshop/Online Ordering, Track and Trace). Represent the Spanish affiliate in regional forums to align on global digital strategies.
  • Consultative ...

Ready to Apply?

Apply for this Position