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Customer Engagement and Service Specialist

Lectra | china, cn, China | Posted June 06, 2026

Position Overview

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INTRODUCTION

TextileGenesis , a Lectra Company , is a global leading company in Supply Chain Traceability domain for the fashion & textile industry . Headquarter in Amsterdam, we have presence in China ; India, Bangladesh, Turkey and Netherlands , UK and Colombia .

Currently 4500+ textile companies are part of our traceability network and 75+leading global brands run traceability programs on our Traceability platform .As of Nov 2023 , there are 500 million garments traced across the entire supply chain from fiber to retailer on the TextileGenesis platform.

1.POSITION SUMMARY:

He or she will be responsible for the delivery of supply -chain traceability in greater China region to meet the project requirement of Brand and Retailer based in Europe and the USA . We offer the flexibility for this position to be home-based.

2. KEY RESPONSIBILITIES:

  • Support the Customer Engagement and Service Manager to manage the trace...
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