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Customer Consultant

Encore Capital Group | , england, united kingdom, United-Kingdom | Posted June 24, 2026

Position Overview

Call Centre Agent, Telford, TF3 4NT

Orbit Credit Services on the lookout for Call Centre Agents to join our team in Telford on the 11th May 2026!

  • Salary: from £27,974.03 based on experience (on a 40 hrs contract)
  • Operational Hours: Shifts vary per client to be available between the hours of Monday to Friday 8am - 8pm.
  • Saturdays (1 in 3 per month). 9am - 3pm
  • 31 days holiday (pro rata) - including all bank holidays.

Benefits include:

  • Summer and Christmas Parties, plus Seasonal fun events!
  • Mandatory annual salary review.
  • Company funded Health & Wellbeing Initiatives.
  • Additional holiday entitlement following your 3 year anniversary
  • Location: Telford - TF3 4NT

Orbit Credit Services provide a range of debt services to our water clients to help resolve their customer problems. We have over 200 people working with us at our Telford office.

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