To collect, compile and ensure completion of all of company’s global cargo, property and inventory claim activity and related risk management issues. To prioritize claim workload, assess the severity of claim issues and to escalate or delegate the task as situation requires. To ensure that claim notification, claim filing, and customer-facing procedures optimize customer experience, deliver the purple-promise, minimize company's liability and maximize its opportunity to recover optimal settlements from insurers and liable entities. To measure, analyze and improve loss & damage performance related to global transportation business.

Coordinate the receipt and distribution of all centralized claim files received globally. Ensure timely and appropriate risk-mitigating attention is given to each case by assessing severity of each issue with ensuing prioritization of the workload. Mitigate risk by analyzing root cause of claim activity for all lines of coverage. Collaborate with cro...