Location: Oakhouse, Chippenham
Department: Customer Care
Reports to: Customer Care Manager

About the Role

We are looking for a proactive and customer-focused Customer Care Supervisor to support the day-to-day running of our Customer Care team at our Oakhouse Head-Office in Chippenham. This is an integral role, ensuring the delivery of exceptional service across all customer touchpoints while supporting team performance, engagement, and operational excellence.

As part of the wider business, you’ll help deliver a consistent and high-quality experience for our Direct-to-Consumer (DTC) customers, B2B clients, and franchise partners, reflecting the standards and values we’re proud of at Pilgrim’s Europe.

What You’ll Be Doing

• Support the delivery of a seamless, high-quality experience...