Are you looking for an opportunity to make a difference? Are you comfortable working in a fast-paced retail clinic environment?
Are you passionate about providing customer service that exceeds expectations?
If so, we think you belong here at Connect Hearing as a Customer Care Representative!
Working Location: North Bay, ON
Reporting to: Regional Clinic Manager
A day in the life of a Customer Care Representative involves:
- Providing exceptional customer service in person, over the phone and by email
- Scheduling appointments and organizing files for the clinic’s Hearing Care Professionals
- Managing and maintaining client accounts while building relationships
- Working with insurance companies to ensure successful third-party billing operations
- Assist with cleanings and minor in-clinic device repairs – don’t worry, training provided!
What you get in return: