Customer Care Representative - Financial & Banking Associate.

On-site - Quezon City 1-3 Yrs Exp Diploma Full-time

Description

• Provide excellent customer service by responding to inquiries regarding financial products and services.
• Assist customers in navigating online banking platforms and resolving technical issues.
• Process customer transactions accurately, including deposits, withdrawals, and loan applications.
• Identify and elevate customer issues to the appropriate departments for resolution.
• Maintain up-to-date knowledge of company policies and current banking regulations.

Requirements

• Educational Qualifications: Diploma in Finance, Business Administration, or a related field.
• Experience Level: 1-3 years of experience in customer service, preferably in the financial services sector.
• Skills and Competencies: Strong communication ...