Position Overview
Job Title: Customer Care Coordinator
Job Description
The Customer Care Coordinator provides high-quality customer service and sales support in a fast-paced environment, helping customers identify the best options for their projects or events while consistently working toward monthly sales goals. This role combines attentive customer interaction, detailed follow-up, and accurate data entry to ensure a positive customer experience and support the broader sales team.
Responsibilities
+ Work in a fast-paced environment while self-directing daily activities to support and exceed monthly sales goals.
+ Provide attentive and professional customer service, listening carefully to each customer’s needs to deliver a positive experience.
+ Analyze customer needs and recommend the most suitable options for their project or event.
+ Prepare, send, and follow up on proposals and customer requests in a timely and organized manner.
+ Support inside ...