Customer Care Coordinator

Job Specification

Salary: £25,584 OTE (£12.30 p/h) standard hours

Out of Hours opportunity: £14.55 p/h 10pm to 8am

Location: Konecta Group – Ringwood. Hybrid working following graduation from academy

Hours: 40 paid hours per week.

Shifts

• 8:00am to 16:30
• 09:00am to 17:30
• 9:30am to 18:00
• 10:30am to 19:00
• 11:30am to 20:00
• 13:30pm to 22:00
• 22:00 to 08:00 (Out of Hours)

Customer Services Hours: Monday – Friday 8am – 8pm. Saturday and Sunday 9am – 1pm.

Order line: 24 hour coverage.

Main Purpose of Role

This is a fantastic opportunity to be a part of a Customer Service team that is part of its multi‑channel Contact Centre. We are a fun but focused team that works hard and has a real passion for delivering 100% Happiness to all of our customers, all of the time.

The role is an inbound co...