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Customer Account Specialist

Truck-Lite | Erie, United States | Posted July 02, 2026

Position Overview

Description

JOB DESCRIPTION


Essential Job Functions:


Align with our company culture, mission, values, philosophy, and policies and procedures by exemplifying our C.L.E.A.R Principles.

  • Curiosity- look for a better way as a solutions-oriented problem solver.

  • Leadership- take ownership and be the catalyst of change.

  • Enthusiasm- be motivated and passionate about your work.

  • Accountability- deliver on commitments and act with integrity.

  • Respect- be present, listen and engage with inclusive open, honest, and direct communication.

    • Duties and Responsibilities:


    Respond to customer inquiries by phone, email, or other communication to provide non-technical problem resolution.


    Resolves complex or unusual requests and problems that may require a customized response and communicates solutions or requested information to the customer.


    Analyzes a...

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