Your newpany
You will be joining a well-established, global manufacturing business based in Wrexham, known for its strong client relationships and high-performance supply chain operations. This is an opportunity to step into a highly visible role supporting international customers and gaining exposure acrossmercial and operational functions.
Your new role
This role goes beyond traditional customer service — it’s a customer-facing, account ownership position where you will manage key customer relationships from an operational perspective.You will act as the primary point of contact for a portfolio of international customers, taking responsibility for the end-to-end customer journey from order placement through to delivery performance and resolution.Day-to-day, you will:

Manage customer accounts, taking full ownership of orders, service performance andmunication

Act as the main interface between customers and internal teams, including planning, lo...