Our Client, a Healthcare company, is looking for a Cust Svc Spec I-Centralized Pt Scheduler for their Costa Mesa, CA location.

 

Responsibilities:

• The Customer Service Specialist serves our patients, members, and providers.


• Responsible for answering phone calls and scheduling patient appointments.


• Triages phone calls as necessary.


• May conduct patient/member pre-certi cation to ensure coverage for appointments and medical care.


• With the assistance of data and technology, they function as a liaison and ensures a high value and personalized experience.


• For Client Clinic: Member Advocate I & for Revenue Cycle: CPS Specialist.

 

Requirements:

• One (1) – three (3) years of customer service experience.


• High School Diploma or equivalent.


• Diversity


• Interpersonal Skills

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