A leading business management software provider is seeking a CSM Team Lead in Kuala Lumpur. In this role, you will lead and motivate a team to ensure customer satisfaction and growth. Responsibilities include managing customer relationships, developing retention strategies, and fostering a customer-first culture. Ideal candidates have over 5 years of experience in customer success and strong leadership skills. The company promotes a supportive environment with competitive benefits, including 25 days leave and career development opportunities.
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