Mercier Consultancy Group is seeking a Croatian Speaking Hotel Reservations Agent to join our team in Greece. This role offers an exciting opportunity to work in a vibrant international environment with paid relocation support. You will be responsible for assisting Croatian-speaking customers with hotel bookings, providing exceptional service, and ensuring a seamless reservation experience.
Responsibilities
- Communicate effectively with Croatian-speaking clients to understand their accommodation needs.
- Book hotel reservations accurately while providing detailed information about hotels, pricing, and availability.
- Handle customer inquiries, resolve issues, and provide timely solutions to maintain high customer satisfaction.
- Maintain organized records of reservations and customer interactions.
- Collaborate with internal teams to ensure smooth booking processes.
Requirements