Position: Customer Support Representative
Location: Athens, Greece
Work model: on-site, 100%
Employment type: Full-time
Remuneration: Base salary.
DUTIES AND RESPONSIBILITIES:
- Respond promptly and professionally to incoming customer inquiries through various communication channels
- Research and identify effective solutions to resolve customer issues or concerns
- Serve as the first point of contact for business partners or clients, assisting with queries related to products, services, or account management
- Provide accurate and complete information using appropriate tools, systems, and procedures
- Maintain a high standard of customer service and contribute to a positive customer or partner experience
- Collaborate with internal teams to ensure seamless communication and issue resolution.
REQUIREMENTS: