Patrique Mercier Recruitment FR is thrilled to present an amazing opportunity for a Croatian Speaking Agent for Booking.com, offering fully paid relocation to beautiful Greece. This role is perfect for individuals who love travel and customer service, and are enthusiastic about helping Croatian-speaking clients with their travel arrangements and inquiries.

Responsibilities

• Provide exceptional customer support to Croatian-speaking customers via phone, email, and chat.
• Assist customers with inquiries related to bookings, cancellations, and modifications effectively and efficiently.
• Resolve customer complaints and issues in a professional manner, ensuring high levels of customer satisfaction.
• Stay informed about Booking.com’s offerings and latest travel trends to provide accurate information and assistance.
• Document all customer interactions and inquiries accurately in the CRM system.
• Collaborate closely with other de...