ACG_3654_JOB

Our client is a leading financial services company in Vietnam that is looking for a qualified candidate to join their firm.

• Be responsible for the management, operation, and development of the CRM system supporting the Bank’s business activities.
  
• Lead the implementation of CRM projects throughout the entire lifecycle, from requirements gathering and solution design to deployment and post-implementation operation.
  
• Collaborate with Business, Finance, Human Resources, Operations, and other relevant stakeholders to identify requirements and optimize processes within the CRM system.
  
• Develop and manage the CRM product roadmap, and propose new features and enhancements to improve sales effectiveness and customer management.