Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church's, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.

JOB PURPOSE

The In-Store CRM Manager has a key role in elevating the client experience through clienteling excellence, team coaching, CRM performance follow-up, and as a driver of change. The role supports store teams by promoting a client-centric mindset, improving client data quality, and implementing strategic CRM actions to develop and elevate the clientele.

Through business analysis and close collaboration with the Store Manager, the CRM In-Store Manager supports client development...