EN – JOB DESCRIPTION

POSITION PURPOSE

The CRM Data and Insights Manager oversees all Beauty Pass data, insight, and analytics efforts to drive impactful decision-making across the organization. This remit ensures seamless and real-time access to data; and drives his/her team to generate strong insights and actionable reports. He/she will have a track record of expertise in identifying data requirements, turning raw data into compelling insight and working with relevant Sephora teams to identify/action opportunities. The CRM Data and Insights Manager needs to be an effective project manager who can prioritize work, drive deliverables and collaborate effectively with teams. He/she should also be a strong team manager able to inspire, nurture and grow team members.

KEY ACCOUNTABILITIES

LOYALTY HEALTH MANAGEMENT

• Oversee the main program KPIs, create accurate monthly ...