• Handle customer follow-up activities and maintain strong client relationships

• Coordinate customer appointments, feedback, and satisfaction surveys

• Manage and update CRM systems and customer databases accurately

• Handle customer inquiries and complaints professionally and efficiently

• Prepare CRM reports and customer satisfaction analysis

• Coordinate with sales, service, and marketing teams to ensure smooth customer experience

• Monitor customer retention and follow-up campaigns

• Ensure compliance with company standards and CRM procedures

• Support customer engagement and loyalty initiatives

• Bachelor’s degree in Business Administration, Marketing, or related field

• Previous experience in CRM, customer service, or automotive industry is pre...