Position Overview
Join Groupe Dynamite in Montréal as a CRM Coordinator focused on customer lifetime value, engagement, and acquisition through omni-channel CRM channels. You'll manage email, SMS, and app notifications to drive innovation.
As a pivotal member of the Customer Retention team, you will support initiatives that transform traditional retail into an engaging omni-channel experience. Your expertise in e-commerce, digital marketing, and audience segmentation will play a crucial role in launching campaigns that resonate with customers. Expect to thrive in a fast-paced, data-driven environment while collaborating with teams to enhance brand performance.
Key Responsibilities:
• Manage CRM calendar for campaigns and communications
• Lead cross-functional team briefings for campaign assets
• Define audience segmentation strategies for targeted messaging
• Execute end-to-end campaign setup in Braze
• Conduct quality assurance testing for user experience
Requirements:
• Bach...