About You

We're on the hunt for a curious, data-loving CRM Campaign Specialist to help us keep our customers clicking, tapping, opening and coming back for more. Working alongside our CRM Manager, you'll help bring our lifecycle marketing strategy to life across Email, Push Notifications, WhatsApp and whatever CRM magic comes next.

Responsibilities:

CRM Campaign Management

• Build, QA, schedule and deploy CRM campaigns across Email, Push Notifications and WhatsApp.

• Coordinate campaign execution to ensure campaigns are delivered accurately and on time.

• Monitor campaign performance and recommend improvements.

• Ensure all campaigns meet brand and quality standards.

Lifecycle Marketing

• Assist in executing and optimising automated customer journeys,

• including: Welcome Series, Browse Abandonment, Cart Aba...