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CRM Business Intelligence Coordinator

Imperial Brands PLC | Rome, Italy | Posted June 06, 2026

Position Overview

The Role

Join Imperial Brands – a truly inclusive and innovative global FMCG business, powered by 25,000 colleagues across the world.


We’re looking for a CRM Business Intelligence Coordinator to join our team in Rome, playing a key role in supporting our Sales Force through high-quality data, insightful reporting, and effective CRM management. This is a fantastic opportunity to work at the heart of our commercial operations, ensuring our CRM platform delivers accurate, reliable insights that drive performance and inform decision-making.


If you’re passionate about data, enjoy working closely with stakeholders, and thrive in a role where you can combine analytical thinking with hands-on system management, we’d love to hear from you.


Principle Accountabilities

  • Manage, maintain and enhance Salesforce CRM and BI systems, collaborating with offshore technical teams

  • Ensure data integrity through effective data min...
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