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Crisis & Mental Health Counselor – Phone & Chat Support

TELUS | New-Zealand, New-Zealand | Posted July 01, 2026

Position Overview

TELUS is seeking a Client Care Counsellor in New Zealand to manage urgent client needs through telephone and chat. This role involves crisis counselling, assessing mental health risks, and providing strategies for clients facing various circumstances.

The ideal candidate will have over 3 years of relevant experience and be registered with a professional health body. We value a flexible, empathetic individual who can thrive in a fast-paced setting and can work varied shifts.

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