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Crew Leader - QSR

Le Ma Dumpling | singapore, Singapore | Posted June 05, 2026

Position Overview

Main Responsibilities
  • Report to the Senior Operations Manager
  • Oversee and ensure the smooth operations of the Outlet
  • Food Preparation and cook the wide variety of food offered in Outlet
  • Motivate and inspire the team to achieve monthly sales target
  • Ensure smooth operations through setting and enforcing high standard of food and beverage quality.
  • Maintain strong hygiene and safety standards, ensure utmost cleanliness, hygiene and safety standards are kept
  • Strong sense of customer service, attend to customers’ enquiries and complaints and constantly obtain customer feedback during operations to ensure satisfaction
  • Analyse financial performance, formulate and implement strategies to maximise productivity and profitability
  • Ensure accuracy and timely submission of paperwork to HQ
  • Prepare beverages
  • Conduct interviews and recruit suitable candidates
  • Read emails and conduct briefing...

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