Key Responsibilities

• Operations and Service Delivery
  • Shift Adherence: Strictly follow assigned shift schedules to ensure the outlet is always ready to serve our guests.
  • Drink and Food Preparation: Handcraft beverages and prepare food items according to Santan’s standardized recipes.
  • Quality Control: Ensure all food and drinks served meet our Premium Quality promise in both taste and presentation.
  • Stock Management: Proactively monitor and replenish food stocks and supplies to ensure zero downtime during peak periods.
  • Hospitality Excellence: Deliver Best-in-Class service by greeting guests warmly and ensuring a seamless, friendly checkout experience.
• Cleanliness and Food Safety Hygiene Standards
  • Maintain a Clean as You Go policy.
  • Execute daily and weekly cleaning schedules for the outlet, equipment, and workstations.
  • Food Safety: Strictly adhere to Food Safety guidelines to preven...